Sunday, 16 August 2020

Onboarding and New Starters for SaaS

Overview:  We large SaaS projects, various stakeholders tend to start at different times.  For me it takes awhile to get all team members up to speed with: domain knowledge, technical knowledge, our design and big picture, company specifics. 

Thoughts:

In person and Teams/Skype meetings are great for building relationships and getting the most information to the new starter.

Record presentations, then shorten and annotate the presentation to make focused high impact onboarding material that can be reused across various roles.

For each starter, ensure they have an introduction/onboarding plan:  Book meetings, get the people the background, have resources e.g. websites, mp4. glossary of terms ready:


Resources:

List out useful resource specific to the role.  I tend to keep these in SharePoint but as long as content if searchable and consistent and of value, I am in the right place.

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