Saturday, 8 February 2020

Lean UX for SaaS - Consider Removing

I am not an expert in UI design ( I am a big fan on keep it simple and consistent) - these are my notes and LEAN UX from workshops, and an expert I have worked with.  They have help me understand LEAN UX as a concept.  A lot of Agile pragmatic teams are already using a lot of LEAN UX without realising. 

Ux is how our users interact with our products.  Using LEAN UX to provide your users interaction design is a good approach. LEAN UX needs to meet their expectations, and help them meet there needs.  User Experience Design over-arches the Interactive design that we normally identify as key when developing SaaS software.  LEAN UX's goal is to reduce the UI development time with a great overall experience.

This book is Gospel for Lean UX.

LEAN UX Definition: Lean UX is focused on the experience under design and is less focused on deliverables than traditional UX.  The core objective is to focus on obtaining feedback as early as possible so that it can be used to make quick decisions. The nature of Agile development is to work in rapid, iterative cycles and Lean UX mimics these cycles to ensure that data generated can be used in each iteration.  from the Interaction Design Org.

Miro is commonly used for Design in LEANUX.

Low-Fidelity Tooling such as Balsamic is great for the actual design phase.  Anyone should be able to use, there is no over intricate detail.  Allows for validation from all people on the team immediately.  To gain common understanding and convergence on the target.
Key Principles to follow

  1. Collaboration - no hero's, we all work together
  2. Focus on Outcomes
  3. Share Understanding
  4. Permission to fail - Fail fast, learn, and it accepted
  5. Talk to you customers, show people early PoC
  6. Avoid analysis paralysis


  • ME-NTERFACE - Personalised & Customised user Experience
  • GAMIFICATION - Rewards to intensify a users experience (includes gratifications, such as badges and celebrations)
  • PLACE-ONAS - User Voice interactions
  • Problem Statements - Help frame what we are try to solve.
  • Story Maps - Useful to get a flow and feature understanding.


Notes: Miro is great for drawing, sharing, it's useful for big enterprises.  It's pretty expensive unless you use it heavily and their is a free edition.  Good integration with Jira and Confluence.  A lot of templates and can share your own templates easily, good for brainstorming, similar to Lucidchart with more collaboration.


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