Onboarding - Ability to allow customers to sign up to trials, sign-up as a customer, payments and billing.
Sales Channels - Ability to bring on new customers from various channels like other websites, digital adverts, telephone,... Can be from very simple to supper complicated.
Service Page - All clients to see the current status of your SaaS products e.g.
https://portal.office.com/servicestatus
https://status.quickbooks.intuit.com
A lot of incident management software offers white labelled status page
SaaS solutions include:
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